Contact Us

The Uptown Hound Office Hours:

The Uptown Hound operates just like a hotel, checkout time is by 10AM if you wish to stay after 10 additional charges will be billed.

Check-in hours are from 8:30 until 10:30 Monday, Tuesday, Thursday, Friday & Saturday

Checkout hours are from 3pm until 5pm every day except SATURDAY afternoon; it is by appointment only!

Are offices are closed on Wednesdays for Staff Development & Property Management there are no arrival or departures.

Sunday: Closed (offices close)

Wednesdays: Offices are closed


The Canine Chauffeur Service aboard The Hound Wagon provides pet-parents with the freedom of being able to drive, fly or float without being time restrictive. The Canine Chauffeur handles all transportation for your fur-friend to and from the Resort & Ranch and then back home. This service is designed to take the stress out of traveling. Delivery and Pick-up runs Monday Through Saturday. For more information regarding your specific travel plans, please contact us at 423-478-0555 or simply put a note on your online reservation for us to contact you, we will be happy to!

All transportation needs to be arranged 72 hours in advance.


3506 Old Freewill Rd, Cleveland, TN 37312, USA

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